Cognetic Networks, Inc.

Cognetic Services Rates

At Cognetic Networks, we offer a full line of services, equipment, and support tailored specifically to your needs. We begin with each client by assessing your goals and crafting an individual solution to achieve those goals. Whether it's simply configuring a single computer or designing an entire network system complete with regular maintenance and remote administration. It all depends on your needs.

At Cognetic Networks, our consultants hold professional certifications from industry leaders and work hard to stay abreast of the latest technology developments. We have the knowledge, skills and commitment to help you implement solutions that match your exact business needs. With courteous technical advice and support around the clock, we’ll help you turn effective technology into a competitive advantage.


Cognetic Support (800) 297-9203

		OPTION A	OPTION B	OPTION C	OPTION D
		UNLIMITED SUPPORT (Flat Fee)	UNLIMITED REMOTE SUPPORT	SERVICE AGREEMENT	TIME & MATERIAL (BREAK FIX)
	Monthly Fee	YES	YES	YES	N/A
	Unlimited Support	Included	Included	N/A	N/A
	Onsite Support	Included	$110 / Hour	$110 / Hour	$125
	Remote Support	Included	Included	$27.50 / ¼ Hour	$31.25 / ¼ Hour
	After Hours Service *	Included	Included	$165.00 / HOUR	$187.50 / HOUR
	Emergency Service ±	Included	Included	$165.00 / HOUR	$187.50 / HOUR
	Min Billing for Onsite	Included	1 Hour	1 Hour	1 Hour
	Onsite Travel Cost	Included	One-way Travel	One-way Travel	One-way Travel
	Monthly Maintenance	Included	Included	Included	N/A
	Monthly Reporting	Included	Included	Included	N/A
	Weekly Onsite Hours	1 Hour per $400	N/A	Agreed Amount	N/A

	Cost Per Workstation	$55	$30	N/A	N/A
	Cost Per Server	$250	$150	N/A	N/A
	Cost Per Appliance ¥	$30	$15	N/A	N/A



* After Hours Service is services performed outside of normal business hours (M-F, 8:30AM – 5:30PM) ± Emergency Service is when service is required within 2 hours of service notice.
¥ Managed hardware appliances that are not workstations or servers (Internet Security Appliances, Firewalls, SPAM Filter Appliances, Backup Appliances, Wireless Appliances, Routers, and similar)


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